Reply to customer emails

A bot reads new customer emails, sorts them and drafts a reply to each one in your tone.

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Free plan. No card needed.

How the bot does it

  1. You tell it the job: “Answer new customer emails in our tone, and send every refund request to me.”
  2. It checks your inbox on the schedule you set, in your email app or its website.
  3. It sorts each email (a question, an order, a complaint, a refund) and drafts a reply in your tone.
  4. You read the drafts and approve them. It sends them and tells you what is still open.

What it asks you first

  • Sending a reply to a customer: by default, each one waits for your OK.
  • A rule you can give it: “Never promise a delivery date or a refund that is not written down.”

Deletions, external messages and merges wait for you, unless you turned that approval off for that bot, or granted that bot a standing rule for that action from an earlier approval. Paying always stays with a person: no plan, setting or toggle changes that.

Apps it works with

  • Fastmail
  • Superhuman Mail
  • Gorgias
  • Help Scout
  • Pylon
  • Any website

Apps in the catalogue connect with your own sign-in. Other tools it uses through their websites, signed in by you on its screen.

See all integrations

Questions

Does it work with my email?

Yes. If your email app is in the catalogue, you connect it with its own sign-in. If not, the bot opens your web mail on its own computer, signed in by you on its screen.

Can routine answers go out on their own?

Only if you allow it. You can turn that approval off for this bot, or press “Approve and always allow” on a reply so the same action no longer waits. Until then, every reply waits for you.

Do I need technical skills?

No. You describe the job in one sentence, connect an app or sign the bot in on its screen, and it starts. There is nothing to install.

Hand off your first job today

Describe the job in one sentence. ZeeDo turns it into a bot with a name, a schedule and the rules you set.

Free plan. No card needed.

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